Return Policy
Non-Custom Items Return Policy
At Live Laugh and Glam It Up - Creations and More, we strive to provide our customers with the highest quality products and exceptional customer service. We understand that sometimes items do not fit as expected. Therefore, we offer a 30 day exchange-only policy for non-custom items. To be eligible for an exchange, your item must be unused and in the same condition that you received it. The exchange must be requested within 30 days from order date.
Exchanges
If you wish to exchange an item, please follow these steps:
- Contact us within 7 days of receiving your order to initiate the exchange process. You can reach us via email at livelaughandglamitup@gmail.com.
- Provide us with your order number, the item you would like to exchange, and the reason for the exchange.
- We will guide you through the return process.
- Once you have the need information from our company, carefully package the item in its original condition and include all original packaging and tags.
- Ship the item back to us using a trackable shipping method. The cost of return shipping will be your responsibility.
- Once we receive the returned item and verify its condition, we will process your exchange.
- If the requested exchange item is out of stock, we will assist you in finding a suitable alternative.
Conditions for Exchanges
In order to be eligible for an exchange, the item must meet the following conditions:
- The item must be in its original condition, unworn, unwashed, and free from any signs of use or damage.
- All original packaging, including tags, labels, and accessories, must be included.
- The item must be returned within 14 days of receiving the item.
Please return your item to:
Live Laugh and Glam It Up
P.O. Box 454
Dearing, Ga 30808
Return policy for custom items
All Sales Are Final.
Due to the nature of our business and the uniqueness of our products, all sales are final. We do not offer refunds for any reason. If your item is defective or you received the incorrect item please contact us within seven days at livelaughandglamitup@gmail.com
Please carefully review the following terms before placing your order.
- Provide accurate measurements.
- Ensure that detailed design preferences are correct.
- Choose correct garment sizing (check sizing chart on listing).
- Check any other necessary information.
We strongly encourage you to double-check all provided details to ensure accuracy. Any changes requested after the order is placed may incur additional charges and we may not be able to accommodate the new changes.
Non-Exchangeable Items
For hygiene reasons, certain items are non-exchangeable. These include but are not limited to underwear, jewelry, and earrings. Please ensure that you carefully review the product description and size chart before making a purchase.
Contact Us
If you have any further questions or need assistance with your exchange, please do not hesitate to contact our customer support team. We are here to help and ensure your shopping experience with Live Laugh and Glam It Up - Creations and More is a positive one.
We appreciate your understanding and cooperation in adhering to our policy. Thank you for choosing Live Laugh and Glam It Up - Creations and More for your custom and fashion needs!